South East
Client Care Advisor
Permanent

Surgery Information / Job Description

Our small animal practice based in Cambridge are looking for an enthusiastic and friendly Client Care Advisor to join the team. The role will be based between Cambridge Barnwell and Cambridge Beehive Vets4Pets.

This means you’ll get to be part of amazing teams who are nothing short of passionate about animal healthcare!

Both practices are bright, spacious, air-conditioned and purpose built to industry leading standards and have state of the art equipment including digital X-ray and in-house laboratory facilities.

The role is full time working 30-40 hours per week with some evenings and weekends required depending on the rota.

Our partners, Hayley and Benedetta are looking for an individual who is warm yet professional, a strong communicator and someone who operates with confidence.  Previous receptionist experience would be advantageous however training will be provided for the right candidate.  Above all else, you will be driven and passionate about delivering an outstanding service for all of our clients and their animals, every single time.

Person Specification

The successful candidate will meet and greet clients, book appointments, deal with any queries, take payments and communicate confidently with customers. As this is a busy and demanding role you must be computer literate and able to cope well under pressure.

By joining us in this rewarding position, you will be part of a passionate team who are dedicated to provide world class clinical care at the very heart of the community.

Benefits

As you would expect from the market leader in small animal veterinary care, we offer a supportive and friendly working environment, together with career development opportunities, an excellent package and great benefits that include; competitive salary, CPD allowance and exclusive company discounts and rewards - including 20% off at Pets at Home and the Vet Group.

We are an Equal Opportunities Employer.

Location: CB5 8SL

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